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How to add recipients for administrative email notifications

Version: V2.10.6528
Added on: 11/22/18
Difficulty:
Time: 15 min
Category: Quick Guides

How to add recipients for administrative email notifications

  1. Are you ready?

    In this tutorial, we are going to learn how to manage the recipients for administrative notifications within the system. Email addresses of the recipients that receive notifications have to be separated with a comma (,) sign without spaces.

    We can set the following emails:
    From (General) - email address that is used in "From" field by internal mailer service to send out system notifications (errors, new user accounts, etc).
    From (Emergency) - email address that is used in 'From' field by internal mailer service to send out system notifications (errors, new user accounts, etc) in case of emergency situations.
    From (Admins) - emails addresses that are used to receive all system level notifications - system errors and exceptions that occur within the system.
    From (Managers) - emails addresses that are used to receive notifications associated with remittance, batches, etc. addressed to the operations department.
    From (Auditors) - emails addresses that are used to receive system audit notifications.


    We will use the following parameter as an example (this value is used for training purposes within this tutorial only):
    From email: gateway@email.com
    Emergency email: gatewayemergency@email.com
    Admin's email: admin1@email.com
    Managers' emails: manager1@email.com,manager2@email.com
    Auditor's email: auditor1@email.com
  2. Log in to the system using your Username and Password and switch to the Administration -> System Perspective.

    Note: To learn how to log in and select perspectives, use the prerequisite tutorial Logging in and navigating the application.
  3. Click   Systembutton in the top right section of the screen.
  4. Choose   Settings  menu item   from the list.
  5. Locate   Services  tab
  6. Locate   Email Service  groupbox
  7. Enter gateway@email.com into the From (General)textbox
  8. Enter gatewayemergency@email.com into the From (Emergency)textbox
  9. Enter admin1@email.com into the Address List (Admins)textbox
  10. Enter manager1@email.com,manager2@email.com into the Address List (Managers)textbox
  11. Enter auditor1@email.com into the Address List (Auditors)textbox. After you are done, your screen will look similar to the screenshot.
  12. Click   Savebutton
  13. Congratulations, you are done!

    You have learned how to manage administrative notifications recipients and now you can do it by yourself.

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